Backlog growing without a dedicated data hire
Report and model requests keep arriving faster than your team can deliver when no one owns data and analytics full-time. Ad-hoc coverage pushes strategic improvements aside.
BI as a Service (BIaaS)
Senior BI expertise without building a team in-house
Business Intelligence as a Service gives you a fractional, proactive Microsoft BI team in partnership with you. Backlog keeps moving, roadmaps align to business priorities, and you get specialist capacity without committing to permanent headcount.
See who it's for What it is Analytics needs continuity,
Analytics needs continuity,
not one-off projects
BIaaS is an ongoing engagement: a fractional BI team working proactively alongside yours to keep Fabric and Power BI reliable, evolve semantic models as the business changes, and clear backlog without adding permanent headcount. We recommend what delivers the most analytics value for you, across any of our four capability areas. For a defined outcome on a timeline, Turnkey Analytics is the alternative.
As an ongoing service, it covers the full analytics lifecycle from initial setup through continuous optimisation, so your platform stays reliable and evolves as priorities shift.
Who it is for
When ongoing partnership beats hiring in-house
BIaaS fits mid-market teams that want a proactive Microsoft BI partner alongside their own people, whether you are standing up analytics or evolving an existing platform.
Specialist capacity without a full hire
You need Microsoft BI depth for modelling, delivery, coaching or strategy input, but not another permanent role. Decisions stall, backlog items sit untouched, and strategic improvements wait while your team covers day-to-day requests.
Analytics is strategic
You want a dedicated partner working as an extension of your data office without committing to permanent headcount.
How we operate
Day-to-day as your extended analytics team
Dedicated specialists run platform care, backlog delivery and enablement under the partnership. Select an area to see how that work looks in practice.
Keep Fabric and Power BI healthy: capacity, refresh, workspace hygiene, and incident response so your estate stays reliable day to day.
What we do
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Monitoring and incident response
Proactive checks on refresh failures, gateway issues, and performance regressions, with agreed response times for resolution.
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Workspace and capacity management
Govern workspaces, deployment pipelines, and capacity usage so cost and access stay under control.
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Security and compliance alignment
Apply sensitivity labels, RLS patterns, and access reviews in step with your IT policies.
Maintain a prioritised backlog tied to business outcomes: new reports, model changes, and platform improvements delivered in steady cadence.
What we do
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Backlog grooming
Work with sponsors to prioritise requests against impact, effort, and dependencies on engineering or strategy work.
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Delivery sprints
Ship enhancements in agreed cycles, with demos and documentation so stakeholders see progress.
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Quarterly planning
Align roadmap to strategic bets, Fabric releases, and organisational changes, reviewed with leadership each quarter.
Support analysts and business users with coaching, quick resolution, and reusable patterns so self-service grows while quality stays high.
What we do
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User support and triage
First-line help for report issues, access requests, and metric questions, escalating to model or pipeline work when needed.
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Analyst coaching
Office hours and reviews for DAX, modelling, and Fabric patterns your team can reuse.
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Documentation and standards
Keep definitions, lineage notes, and visual standards current as the estate evolves.
Optional for eligible BIaaS partnerships
booldata one
Where setup makes sense for your partnership, booldata one gives non-technical users autonomy on the systems we build: data transformations, permissions and pipeline orchestration without waiting on IT. It is enablement we configure and onboard, not a product you buy off the shelf.
Master data management
Enrich and transform source data with quality controls through an intuitive interface your team can operate confidently.
Security management
Grant granular access permissions and define data visibility by user role, keeping governed access without IT bottlenecks.
Pipeline orchestration
Trigger and monitor data pipeline executions in a technology-agnostic environment, fully customisable to your workflows.
Scope
Any capability pillar, one partnership
BIaaS is how we cover your analytical and data needs across our four capability areas: one ongoing partnership, one backlog, and the right specialists allocated to what matters most.
Data Strategy
Direction, governance and executive alignment: we keep the analytics roadmap tied to business bets and decision rights clear, not buried in slide decks.
Data Engineering
Pipelines, lakehouse layers and quality controls: reliable data foundations built and maintained so downstream analytics stays trustworthy.
BI & Analytics
Semantic models, dashboards and self-service: reports evolve as metrics change and analysts get patterns they can reuse.
Data & AI Activation
Agents, forecasting and workflow automation: AI and advanced analytics on the governed data your partnership already runs.
Technology
Built on Microsoft
We implement and evolve on Microsoft Fabric and Power BI as your platform grows.
Microsoft Power BIMicrosoft FabricMicrosoft AzureAzure DatabricksMicrosoft Copilot
Microsoft Partner Network · Microsoft certified specialists
Monthly packages
Choose the capacity that fits
Each package allocates a set number of specialist hours per month to your partnership. Scale capacity up or down as priorities shift; usage is reviewed quarterly so time stays aligned to outcomes.
60 hours / month
- Microsoft BI specialists
- 1
- Incremental improvements & maintenance
- Included
- Platform care & user support
- Included
- Data domains & dashboards
- Existing reports & models
- Priority response
- Not included
- Technical & architectural improvements
- Not included
- booldata one (eligible Large partnerships, up to 20 users)
- Not included
120 hours / month
Most common- Microsoft BI specialists
- 1
- Incremental improvements & maintenance
- Included
- Platform care & user support
- Included
- Data domains & dashboards
- Targeted expansion
- Priority response
- Included
- Technical & architectural improvements
- Not included
- booldata one (eligible Large partnerships, up to 20 users)
- Not included
240 hours / month
- Microsoft BI specialists
- 2
- Incremental improvements & maintenance
- Included
- Platform care & user support
- Included
- Data domains & dashboards
- New developments
- Priority response
- Included
- Technical & architectural improvements
- Included
- booldata one (eligible Large partnerships, up to 20 users)
- Included
| Feature | Small 60 hours / month | Medium 120 hours / month Most common | Large 240 hours / month |
|---|---|---|---|
| Microsoft BI specialists | 1 | 1 | 2 |
| Incremental improvements & maintenance | Included | Included | Included |
| Platform care & user support | Included | Included | Included |
| Data domains & dashboards | Existing reports & models | Targeted expansion | New developments |
| Priority response | Not included | Included | Included |
| Technical & architectural improvements | Not included | Not included | Included |
| booldata one (eligible Large partnerships, up to 20 users) | Not included | Not included | Included |
| When it fits | Power BI is in production but your team lacks bandwidth to maintain models and respond to issues quickly. | You need steady delivery and proactive platform care without hiring a full-time specialist. | Analytics is strategic and you want a dedicated partner working as an extension of your data office. |
✓ Included in this package — Not included
Tell us about your platform and backlog. We will recommend the right monthly package. booldata one is offered where fit and setup warrant it; Large tier indicates eligibility, not automatic inclusion.
Not ready for monthly partnership?
Start with a turnkey project
Many clients reach a working outcome in 4–6 weeks, then transition to BIaaS for continuous evolution once the foundation is in place.
FAQ
Common questions about BIaaS
What mid-market teams ask before choosing an ongoing analytics partnership.
How flexible are BIaaS packages?
Monthly capacity is structured in 60h, 120h and 240h packages. Usage is reviewed quarterly so support matches your backlog and platform needs. You can scale up or down as priorities shift.
Is BIaaS only support?
No. BIaaS includes platform operations, roadmap and backlog delivery, enablement and continuous improvement. We work as part of your team, not as a distant support queue for ad-hoc requests.
Can BIaaS give us dedicated BI capacity without a full-time hire?
Yes. BIaaS adds fractional Microsoft BI specialist capacity alongside your team, including any data analysts you already have. We complement domain knowledge with platform depth, delivery cadence and proactive partnership. Your people stay central; we extend what they can deliver.
How quickly can we onboard?
Most clients start within a few weeks after scoping platform access, priorities and the right monthly package. We align onboarding to your backlog so value shows up in the first sprint, not after a long ramp-up.
What happens if our backlog changes mid-quarter?
Priorities shift in mid-market organisations, and BIaaS is built for that. We reprioritise the backlog with your sponsors during grooming and the quarterly review, so monthly capacity goes to what matters now.
What happens when we end the engagement?
You keep everything we built together: models, reports, documentation and runbooks. We run a structured handover so your team or a successor partner can operate the platform confidently. Nothing is held hostage behind a licence or proprietary lock-in.
What is booldata one?
booldata one is optional enablement for eligible BIaaS partnerships. We configure and onboard it where setup makes sense, so non-technical users can manage routine BI tasks on the systems we build. Large-tier packages indicate eligibility; fit and setup are still assessed. It is not sold as a standalone product.
Ready to talk
Bring your backlog. We'll map a 90-day plan
Tell us where your platform stands today. On the first call we align priorities, recommend the right monthly package, and outline what the first sprint delivers.